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TopClass LMS Features
All-In-One LMS
AHA SA - Empowering Members Through Modern Learning
The Australian Hotels Association – South Australian Branch (AHA SA) represents and advocates for South Australia’s hotel and hospitality industry, including accommodation venues, pubs, and hospitality operators across metropolitan and regional areas.
The Association supports members through industrial relations advice, compliance guidance, and training, and works with government and industry partners to promote a responsible and sustainable hospitality sector.
THE PROBLEM
AHA SA managed compliance training through a mix of in-person sessions and online webinars, relying heavily on manual processes like paper-based assessments.
Tracking registrations and completions was inefficient, involving constant back-and-forth Tracking registrations and completions was inefficient, involving constant back-and-forth email and phone follow-ups for enrolments, resubmissions, and certificates, which reduced efficiency and consistency across the training experience.
With training venues spread across South Australia, the costs of travel, lost staff hours, and inconsistent delivery made compliance both expensive and difficult to maintain.
THE IMPACT
100+
Hours of Administrative Work Saved
Increase
in Member Engagement
Real-Time
Compliance Tracking
100%
Course Completion Rate
RESULTS
TopClass replaced manual training with an online and blended model that meets legislative requirements. Learners complete courses at their own pace through interactive content and live sessions, improving access for venues across South Australia while reducing costs. Enrolments, assessments, and certificates are automated, giving managers real-time visibility of compliance. In its first year, AHA SA delivered more than 1,300 course completions and saved hundreds of administrative hours.
"We’re breaking records by long, long ways. TopClass has given us the ability to be a one-stop shop for our members. It’s empowered us to increase the value of membership and deliver real support to the industry."
Training Manager at AHA SA