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TopClass LMS Features
All-In-One LMS
TIA - Driving Educational Excellence in Logistics
Since 1978, The Transportation of Intermediaries Association (TIA) has been the trusted voice of more than 2,000 third-party logistics member companies and the leading provider of resources, education, advocacy, and connections to advance professional standards, business practices, and the overall image and credibility of the profession. A pivotal part of TIA’s mission is providing continuing education and professional development to their members to stay updated with industry best practices to promote excellence with the industry.
THE PROBLEM
TIA encountered major challenges with their learning management system's (LMS) limited integration capabilities. Manual communication methods to students, multiple sign-ons, and ineffective course delivery led to extensive administrative work and a fragmented user experience. These issues not only hindered automation, student engagement, and course management but also incurred significant costs in terms of time and resources.
Additionally, TIA missed potential revenue opportunities by not optimizing their course offerings and emphasized the urgent requirement for a more streamlined and costeffective LMS solution.
THE IMPACT
64%
Increase in revenue
50%
Increase in available courses
75%
Decrease in administrative task time
RESULTS
TIA implemented TopClass, a robust LMS, integrated with iMIS, their Engagement Management System (EMS), and provided TIA with a comprehensive solution to automate processes, streamline student communication, increase student engagement, and enhance course delivery efficiency. This strategic integration allowed TIA to save time, enhance course delivery, and offer 6 additional asynchronous online courses, leading to an outstanding 64% increase in revenue within just 2 years, while also opening doors for accreditation. TopClass, with iMIS's support, enabled TIA to meet accreditation standards set by The State Council of Higher Education for Virginia (SCHEV). This success was attributed to creating robust discussion forums, virtual office hours for student-instructor interaction, and consistent student evaluations and robust reporting facilitated by iMIS, opening new avenues for TIA's educational initiatives.
"Non-technical staff can now create and automate courses, certifications, and emails, and we are able to bring in more revenue all while providing better experiences for both our members and our staff."
Sharon Westmoreland, Information Systems Manager, OSMA